Frequently Asked Questions

What is Charles River Medical Associates (CRMA)?

CRMA is a team of over 80 providers across multiple cities in Metrowest, a region of Massachusetts. We cover multiple specialties and work together to provide some of the best healthcare available.

What are the advantages of being a CRMA patient?

Once you become a CRMA patient, you’ll have access to a number of medical specialties and services that are already connected and work well together. This connectivity offers you greater consistency throughout your care experience. Not only are the doctors familiar and used to working with one another, but also your testing and diagnostic information will be easily accessible to any doctor who is affiliated with CRMA. In addition, your physician will “quarterback” your care, always making sure you get the help you need.

What specialties are found within CRMA?

We strongly believe in our goal to provide you convenient and excellent care. The specialties and focuses you’ll find with CRMA are:

  • Internal Medicine
  • Family Medicine
  • Diabetes & Obesity Management
  • Endocrinology
  • Cardiology
  • Gerontology
  • Hematology
  • Medical Oncology
  • Rheumatology
  • Geriatrics
  • Pediatrics
  • Adolescent Medicine
  • Gastroenterology
  • Pulmonary Medicine
  • Sports Medicine

Check out our Find a Doctor page to locate a specialist or primary care physician who fits your needs.

How do I sign up with a CRMA primary care physician (PCP)?

First, call the PCP’s office to make sure he is still accepting new patients and accepts your insurance. If those two steps check out, you can book your appointment with the receptionist. Note that some insurance plans will require you to keep them updated on your primary care physician. If your plan has this requirement, be sure to notify your insurance company after you make your appointment to ensure proper coverage. Also, please call your previous PCP and request that they send your medical records to your new PCP.

What should I do as a new patient?

Please fill out the new patient paperwork ahead of time and arrive to your appointment 15 minutes early to take care of any administrative steps. Make sure to bring your insurance card, as we will need to photocopy it.

What insurance plans do you accept?

All CRMA providers accept the following insurance plans, however some may be closed to new patients for certain plans. This is often the case for Masshealth or plans related to Masshealth. Check with your insurance company or call the CRMA office to be sure.

  • Aetna/U.S. Healthcare
  • Blue Cross/Blue Shield/HMOBlue
  • Champus/Tricare
  • Cigna
  • Evercare
  • Fallon Community Health Plan
  • Harvard Pilgrim Healthcare
  • Medicare
  • Tufts Medicare Preferred
  • Tufts HMO/Total
  • Unicare/GIC
  • United Healthcare (not AARP plan)

Make sure you contact your insurance carrier to confirm that your physician participates in your plan.

You can also request an appointment using our easy online form.