This Remote Medical Secretary position is for a 1 MD, 3 NP office in Hudson, MA. Excellent phone and customer service skills a must. The job is to work from home. Must have a stable internet and a quiet environment.
Must live in Massachusetts
Hours: 16-40 hrs M-Fr; Some flexibility with schedule available. Most hours must be during time that patients can be called.
Must attend evening meetings ( 6-8pm) once a month.
Principal Duties and Responsibilities:
1. Call patients
  • a. to schedule visits
  • b. to collect overdue payment
  • c. to relay messages
2. Manage documents
  • a. import and triage faxes
3. Process referral requests
4. Occasionally other tasks
  • a. write letters
  • b. pursue prior authorizations
5. Performs other duties as assigned by Office Manager
Qualifications, Skills and Abilities:
An individual with secretarial experience, preferably in a physician office setting.
Excellent customer service skills needed. Customer service mindset and strong computer skills
Benefits Package Highlights
(To be benefit eligible, schedule must be 24 hrs or more)
1. Health Insurance: 90% of premium paid by CRMA for fulltime staff, prorated for part-time.
2. 10 paid holidays/yr. 17 vacation/sick days/yr in addition. Prorated for part-time.
3. Dental, Vision, and Life available.
4. 401k 4% contribution by CRMA
5. FSA/HSA available