This medical/front desk receptionist position is for a 2 physician Internal Medicine/Endocrinology office in Framingham, MA, supporting both providers.

Hours are Monday-Friday from 8:00 am – 4:30 pm

We welcome all applicants, including gap year students, with an interest in working with patients in the medical field

We will train you in the areas listed below and help you to develop the skills needed to succeed in any medical practice and beyond.
If you are interested in learning tasks to further your experience, such as phlebotomy, diabetes education, among others, we are more than happy to train you.

Primary duties and responsibilities:
• Answering and handling telephone calls from providers, patients, etc., including triaging calls appropriately
• Checking patients in and out for their appointments
• Scheduling appointments including making referral and ancillary appointments
• Supporting physicians in their day-to-day work schedule
• Processing requests for referrals and prescription refills
• Handling tasks such as collecting payments, registering patients in the electronic medical records system, copying and mailing medical records, confirming insurance eligibility, providing patient reminders, addressing no-show patients, among others
• Keep track of office and medical supplies
• Coordinating care with other offices as needed
• Assisting in medical tasks such as rooming patients, taking vitals, and performing EKGs if needed
• Answering patients’ questions regarding billing, insurance issues, etc.
• Working as a team with other members of office to provide high quality patient care
• Performing other duties as assigned by the Office Manager

Benefits Package Highlights

1. Health Insurance: 90% of premium paid by CRMA for fulltime staff, prorated for part-time.

2. 11 paid holidays/yr. 17 vacation/sick days/yr in addition. Prorated for part-time.

3. Dental, Vision, and Life available.

4. 401k 4% contribution by CRMA

5. FSA/HSA available