This part- full time Endoscopy Secretary is responsible for patient reception, scheduling, telephone triage, and general business office functions.

24 Hours Wed – Fr 6:30am or 7am start time

RESPONSIBLE TO: Director of Nursing

RESPONSIBILITIES:

  • Maintain Medical Records.
  • Prepare and distribute copies of daily schedule for the office including scheduling and rescheduling procedures as needed- updating of schedule and communicating to staff. Responsible for appointment scheduling and confirmation.
  • Keep work area organized to improve efficiency
  • Answer the telephone courteously, faxing as necessary, emailing, scanning, mailing etc.
  • Perform other duties or related work as necessary or assigned
  • Adhere to office policies
  • Checking patients in/ registering patients while maintaining accuracy of patient demographics, insurance information etc. and confirming necessary information. Maintains patient payment when necessary.
  • Demonstrates courteous, professional, and cooperative behavior toward patients, visitors, coworkers, supervisors, nurses, physicians, and other offices.
  • Protecting the center’s hardware, software, information and data by complying with its security/ privacy policies and procedures and correctly using security technologies. Perform duties related to handling of patient medical records always keeping protected information secure and following the laws of HIPPA
  • Completing required security/ privacy training
  • Reporting all security/ privacy breaches to supervisor.
  • Maintaining the confidentiality of their password.

 

QUALIFICATIONS:

  • Demonstrating good interpersonal skills, teamwork, and a positive attitude is a must! You will be working in a very busy office. Multitasking required.
  • Knowledge of medical terminology preferred, but not required. Will train the right candidate.
  • High school diploma required.
  • An individual with secretarial experience.
  • Experience with computer systems, emailing, and proficient typing skills.
  • Flexibility, excellent customer service, good learning aptitude, ability to work well with patients and coworkers.
  • Experience managing multi-line telephone systems.